How to Manage Your Notification Settings in MBS Highway

Get real-time market alerts from MBS Highway by configuring your voice, text, and email notifications. You can control which alerts you receive and when they are sent so you stay informed without overload.


Accessing Your Notification Settings

1. Hover over your cursor over your headshot and click Account Settings

2. Click the Notifications sub-tab.


Voice Alerts 

What are voice alerts?

Voice Alerts call you directly with important market updates, such as lock or float opportunities. If you miss the call, a voicemail will be left so you can review the alert as soon as possible.

To enable or disable Voice Alerts, use the toggle next to Voice Alerts.

  • Purple toggle = ON 
  • Grey toggle = OFF

💡 Tip: Voice alerts are delivered as automated phone calls and may incur carrier charges depending on your mobile plan. Check with your provider if you are unsure about call or messaging rates.


Text Alerts 

Text Alerts send you real-time updates via SMS, including lock alerts and bond market updates based on the times you select.

Lock Alerts

Turn on Lock Alerts to receive text notifications when it’s a good time to lock your rates. Use the toggle seen below to turn on text messages for lock alerts. 

  • Purple toggle = ON 
  • Grey toggle = OFF

💡 Tip: Text alerts are sent via SMS and may incur carrier charges depending on your mobile plan. Message and data rates may apply. Check with your provider if you are unsure about your plan’s messaging fees.

Choosing Bond Market Text Alert Times

You can receive up to four daily text updates on bond trading at certain time intervals, follow the steps below:

  1. Click Edit Text Times.
  1. Choose up to four times for alerts. To choose a time, click on the drop-downs seen below. 

  1. Select the desired time for which you would like to receive a text alert. 

  1. To remove a text time, click the corresponding X
  1. To add time slot options back, click Reset
  1. Click Save.
  2. Toggle on the Market Updates text alerts. 
  • Purple toggle = ON 
  • Grey toggle = OFF

💡 Tip: You are not required to select all four time slots. Choose only the times that work best for your schedule, or remove any you no longer need by clicking the corresponding X.
 

Get the Morning Update via Text

You can now control whether you receive Morning Update videos via text message directly from your account settings. Use the Toggle seen below to have your Morning Update videos delivered via text. 

  • Purple toggle = ON 
  • Grey toggle = OFF

Strike Rate Notifications

Staying ahead of refinance opportunities is one of the easiest ways to generate repeat business without chasing new leads. Turn on your Strike Rate email notifications so you’re instantly alerted when a client becomes a strong refinance candidate, giving you the opportunity to reach out first and win the deal.

Turn the toggle on below to enable Strike Rate email notifications and start receiving alerts when refinance opportunities arise.

  • Purple toggle = ON 
  • Grey toggle = OFF

Turning Off Notifications 

You can toggle off individual alerts. However, if you would like to turn off all notifications, use the Turn Off All Notifications button at the bottom of the page. 

 

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